Wellness

Spa Policies

Age requirements
The spa has an adult oriented atmosphere. We are not able to accept children under the age of 13. A parent or guardian must be present or give signed consent for any body treatments given to client under the age of 18. (We do offer nail manicure or pedicure birthday parties on Sundays for our younger clients.)

Cancellation policy
A credit card is required for non-member clients for all appointments 30 minutes or longer. Should a cancellation be necessary, 24 hour notice is required. A 100% charge will be assessed without proper notification to non-member's credit card or to Member's account.

Personal belongings
The spa is not responsible for personal belongings and we cannot be responsible for chemical damage done to clothing or belongings. Please remove personal clothing and change into salon robes.

Running late
We pride ourselves on servicing all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. In the event that you are running late for an appointment, we will do everything possible to satisfy you, keeping our other patrons in mind. We realize that your time is valuable. If we are running more than 15 minutes late for your appointment you will receive 15% off of your service that day.

Cell phones
For the courtesy of other clients, we ask that all clients refrain from using their cell phones while in the day spa. Phones may be used in the main club area.

Pricing
Our prices do not reflect gratuities. For your convenience, gratuity envelopes are provided at the Spa Services desk. All prices are subject to change without notice.

Medical conditions
A doctor's note is required for anyone with a severe medical condition receiving a service.

General information
Spa hours:
Monday through Friday 9am to 8pm, Saturday 9am to 5pm and Sunday 10am to 3pm.

Check-in
We suggest you arrive 15 minutes prior to your first visit to the spa to fill out required health history information.

Gift Cards
Gift Cards are available in any denomination. Gift Cards are not redeemable for cash and cannot be returned. Lost or stolen Gift Cards cannot be replaced by the spa.

Child Care
Child care is available in our Kidz Zone. Please click here to see the Kidz Zone hours.